Shipping policy
Shipping Policy
Thank you for shopping with Golden Olive.
We are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
During busy periods, launches, or holidays, processing times may be slightly longer.
Shipping Times
Italy
Estimated delivery: 1–3 business days
Europe
Estimated delivery: 2–7 business days
United Kingdom
Estimated delivery: 2–7 business days
United States & Canada
Estimated delivery: 5–15 business days
Rest of the World
Estimated delivery: 5–15 business days
Please note that delivery times are estimates and may vary due to customs, local carriers, weather conditions, or other circumstances beyond our control.
Shipping Costs
We are proud to offer:
Free Worldwide Shipping on All Orders
No minimum purchase is required.
Customs & Import Duties
Orders shipped outside the European Union may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can follow your package's journey.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed, please contact us at:
goldenolivedresses@gmail.com
We will do our best to assist you and work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us and we will be happy to help.
Thank you for supporting Golden Olive and helping us share the beauty of Palestinian heritage with the world.